Effective Date: July 8, 2025
Please read these Terms and Conditions (“Terms”) carefully before using the website https://bunkerpets.com operated by BunkerPets (“we,” “our,” or “us”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Scope of Service
BunkerPets offers products and content related to pets, including dogs and cats. Our website is accessible worldwide, and we accept orders from multiple countries and regions.
You are responsible for complying with local laws applicable to your location when using our website or purchasing products.
2. Eligibility
You must be at least 18 years old or have permission from a legal guardian to make purchases on our website. By using our services, you confirm that you meet these conditions.
3. Product Information and Availability
We aim to provide accurate information regarding product descriptions, pricing, and availability. However, errors may occasionally occur.
We reserve the right to:
- Correct any errors or inaccuracies
- Change or update product information at any time without notice
- Limit quantities or discontinue products at our sole discretion
Product availability may vary depending on your location.
4. Pricing and Currencies
All prices are displayed in the local currency available at checkout. Depending on your location, you may see prices in USD, EUR, GBP, or other supported currencies.
Shipping fees, taxes, and import duties (if applicable) will be shown before the final payment. These amounts may vary based on country, shipping method, and local regulations.
5. Orders and Payments
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or product unavailability.
Accepted payment methods include major credit/debit cards and other regional payment gateways, which may vary by country.
6. Shipping and Delivery
We ship to multiple countries. Delivery times and carriers depend on your location.
For full details, please refer to our Shipping & Delivery Policy.
7. Returns and Refunds
Our return policy lasts 30 days from the date of delivery. To be eligible for a return, the product must be unused and in its original packaging.
Please refer to our Refund and Returns Policy for instructions on how to return items.
8. Intellectual Property
All content on this site — including text, images, graphics, logos, icons, product photos, and code — is the property of BunkerPets or its licensors and is protected by international copyright and intellectual property laws.
No content may be copied, reproduced, or distributed without our prior written permission.
9. User Submissions
By submitting reviews, photos, or other content to our website or social channels, you grant BunkerPets a non-exclusive, royalty-free, worldwide license to use, display, modify, and distribute that content in connection with our services and promotions.
You agree not to post content that is offensive, illegal, or infringes upon the rights of others.
10. Limitation of Liability
To the extent permitted by law, BunkerPets shall not be liable for:
- Any indirect or consequential damages
- Loss of profits, data, or business opportunity
- Use or misuse of any product purchased from our site
All products are used at your own discretion and risk. Please supervise your pet when using any item.
11. Governing Law
These Terms are governed by the applicable laws of your country of residence and/or the country from which you place your order.
However, any disputes will be primarily handled under EU consumer rights or U.S. e-commerce regulations depending on the jurisdiction involved.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Effective Date.”
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
13. Contact
If you have any questions regarding these Terms, please contact us at:
legal@bunkerpets.com
Or visit our Contact Page
